* Control Panel * WebMail * FileManager * Logged in as: *newblanketsorg* * *Log Out* iPage WEB HOSTING LEADER – Our platform serves over 1,000,000 customers. Control Panel * Our Plans ? o Essential Hosting o WordPress Hosting o VPS Hosting o Dedicated Hosting * What's Included * Domains * Small Business Playbook * iPage Advantage ? o Why iPage o Do Your Homework * Affiliate Program * Help Support * Knowledgebase * User Guides Support Ticket #13562641 - Support Console This view shows the events and messages exchanged in this support request. To add a comment to this ticket, click the *Update Ticket* button. Tracking Number: 13562641 Subject: Resource Usage Expand All Collapse All Date Type 12/14/2014 9:09 PM EST Ticket Created 12/14/2014 11:34 PM EST iPage contacted Joseph Deken *Comment:* Dear Sir/Madam, The WEBM files in the /video folder of your account are creating too many requests to the server and utilizing heavy network/server resources, which are resulting in critical issues with the server pool. As a result, we have been forced to suspend your site, to protect services to our other customers. In order to unsuspend it, you need to agree to take immediate action to reduce the CGI load resulting from your content. Typically, this would involve removing those files from the server, hosting them elsewhere, and embedding or linking to them from there in your account, as the resources required to stream large media files such as this are not compatible with our shared hosting environment. If you are not able to do so, you should seek an alternative hosting provider or a VPS, as it appears your site needs are no longer compatible with the shared hosting environment which we can provide. I am sorry for any resulting inconvenience. Thank You, Jim M. Technical Support 12/15/2014 12:48 AM EST Joseph Deken contacted iPage *Subject:* Please restore the newblankets.org website [Re: [P13562641000000000] Resource Usage] *Customer Quote:* <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< This message was received without an identifiable text portion. Each part of the message has been saved as a separate attachment for further review. -CSES Postmaster >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 12/15/2014 1:37 AM EST Joseph Deken contacted iPage *Subject:* Re: Please restore the newblankets.org website [Re: [P13562641000000000] Resource Usage] *Customer Quote:* <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< This message was received without an identifiable text portion. Each part of the message has been saved as a separate attachment for further review. -CSES Postmaster >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 12/15/2014 2:30 AM EST iPage contacted Joseph Deken *Comment:* Hello, Thank you for your quick attention to this matter. I've removed the suspension from your account and services are now active. Please let us know if you have any further questions. Kurt B. Technical Support Update Ticket | Close Ticket Web Hosting * Essential Hosting * VPS Hosting * Dedicated Hosting Blogging * WordPress Hosting Domain Registration Products & Services * Website Management * Domain Services * Email Services * E-Commerce Services * Scripting & Add-ons * Marketing Services Help Center * Knowledgebase * User Guide * Website Help * Domain Help * Email Help * Support Tickets Why iPage * Do Your Homework! * About Us * Green * Partnership Programs * Community Directory * Contact Us Customer Tools * Control Panel * WebMail Login * Help Center © 2014 iPage. All rights reserved. * Terms of Service * Privacy * Sitemap * Website Hosting * Design Resources * Facebook * Twitter * Google+ Live Chat